Introduction:
Croma Campus is a renowned edu-tech institution offering 160+ IT training courses and dedicated student placements in top IT firms. This institution has been serving the industry for over 13 years. Croma Campus was founded in 2010 and has offered quality training and dedicated student placements ever since. The institute has trained over 1.5 lakh students and placed over 18,000 students during its journey. Croma Campus offers Classroom Training, Instructor Led Online, Corporate Training, 1-on-1 Training, Self-paced Training, Campus Training, etc., to help aspiring IT students learn different skills from expert trainers. Furthermore, the organization follows an elaborative placement process to ensure that the students are able to grab the best opportunities. Over the years, the institute has maintained its name due to its quality services. Although there might be some Croma Campus Complaint from a few unsatisfied students, the organization considers it an opportunity to improve its services and perform even better.
This blog explains the common Croma Campus complaints and how the institute handles them. Read on to know more.
Important Facts About Croma Campus Complaints:
Croma Campus is a popular edu-tech institute that solely works for its students. The organization offers industry-best training to help students learn all industry-relevant skills and get hired by top companies. However, every organization is bound to face some customer complaints, and the same is true in the case of Croma Campus.
Some common complaints about Croma Campus’s training include lack of professionalism, students being unable to get placed in companies, late refund processes, and costly training packages. A few students have complained about cancelled classes, lack of infrastructure and guidance, lack of attention from trainers, etc. Additionally, students who were unable to get placed have also raised complaints about the institute’s placement unit. On the other hand, some students have reviewed Croma Campus’s fee structure to be expensive, while some unsatisfied students who asked for a refund could not receive it on time.
However, this must be noted that Croma Campus considers every complaint as an opportunity to improve its services. The organization aims to pay personal attention to the complaints and delves deeper into the issues to ensure that its customers return satisfied. Croma Campus takes complete responsibility for the issues that arise and tries to take action as quickly as possible.
The organization is exceptionally cautious while handling complaints and customer sentiments. Croma Campus aims to go above and beyond to handle every complaint as and when it is brought to notice. The organization has hundreds of staff who dedicatedly work to meet the students’ requirements. Furthermore, the trainers at Croma Campus are expert professionals who offer individual attention to the students and help them learn various skills. Additionally, the organization offers an excellent learning environment with on-hand training, grooming sessions, placement calls, etc.
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